Booking and Terms

Company
Baja Charters, is a Mexican company. It is a licensed commercial charter company, and a licensed ground transportation provider.

Ground Transportation
Subject to availability, Charter and Excursion guests may choose to use the ground transportation provided by the Company to our yachts and back. Pick up and return is for specific points and times along the Los Cabos corridor, including MOST hotel and resort lobbies. There is NO CHARGE for this service.

Deposits and Payments
To calendar a firm date, 50% of the total fee must be paid 90 days in advance. If your expected cruise date is less than 90 days before departure, 100% of the charter or excursion fee must be paid before your cruise date will be confirmed. Deposits are non-refundable. However, if your travel plans are changed for emergency reasons, we will re-schedule for a later date.

Substitution
The majority of our scheduled activities are on our large and spacious sailing catamaran, Baja Cat, or on our even larger 96’ cruising yacht, Pacifica. When the sailing catamaran is overbooked, or needs down time for service, we reserve the right to upgrade guests at no extra charge to Pacifica.

Refund Policy
If maintenance issues, or anything within the normal control of Baja Charters, prevents you from enjoying your booked cruise date, we will provide you with an alternative date that works within your travel plans, or refund your money completely. Baja Charters is not responsible for the Port Captain closing the Port, or in the case of whale shark excursions, changes in bureaucratic regulations without adequate notice. However, in either of these situations, we will provide you with an alternative date that works within your travel plans, or issue you an assignable, three-year cash certificate that may be used the same as cash for any future activities aboard Baja Cat, Island Cat, Lucky One, or Pacifica.

If you have prepaid a private charter or excursion, and voluntarily cancel your trip within ninety days of your departure date, we will provide you with a prepaid certificate good for three years, thereby allowing you to reorganize your affairs and go out at a later date. If you voluntarily cancel your prepaid trip more than ninety days in advance of departure, we will refund your money in full.

Discounts
Returning guests receive a 10% discount. Guests booking public excursions that elect to use their own ground transportation to and from Marina Palmira, receive a US $40 discount. If you are booking online, and driving on your own, the discount Promo Code is 37483.

Extending Time
Subject to scheduling issues, and the captain's approval, private charter guests are permitted to extend cruise time. The charge is US $400 for every additional hour away from the dock.

Mexican Tax
On 1 January 2014, the Mexican government increased the IVA tax (Sales Tax on all Mexico transactions) to 16%.

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